One free call, every time
Whether you’re replacing a lateral, installing a cleanout, or planting a tree near the line, the rule is the same: call 811 first. It’s a free, federally mandated service. You call (or file online) a few business days ahead, and every utility with buried infrastructure sends a locator to mark their lines on your property with paint and flags.
This isn’t optional politeness. Digging without a locate is illegal in every state, and if you strike a gas or electric line you’re liable for the repair, the outage, and any injury — a bill that dwarfs the sewer job you started with.
What the colors mean
Locators use a national color code (the APWA standard) so anyone on site can read the ground at a glance. Your sewer and drain lines are marked green; potable water is blue. The rest tell you what else is down there to avoid.
After the marks appear
Locates only cover public utilities up to the meter — your private lateral, sprinkler lines, and any owner-installed conduit usually aren’t marked, so a camera inspection that locates the pipe is still worth it. Respect the marks: most states require hand-digging within an 18–24" tolerance zone on either side of a painted line.
The marks are temporary. If your project slips past the locate’s validity window (often 14–28 days), call 811 again before you break ground.
Use the tool: Repair cost calculator →
Sources & standards
- Service-line coverage — The Hanover (endorsement scope, limits, deductible)
- Insurance Information Institute (III) — sewer backup coverage & what HO policies exclude
- Sewer line & camera inspection cost data — HomeGuide
- Call 811 before you dig — national "Call Before You Dig" utility-locate service
- A licensed plumber / trenchless contractor in your area — the authority on a camera-verified diagnosis and quote
General information, not insurance/legal advice. Coverage varies by carrier and state — confirm against your own policy.